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Our Terms and Conditions

Apex Care Solutions LLC is registered in Washington state and operates a website. As a visitor, client or user of our website and services, the collection, use and sharing of your personal data is subject to the Privacy Policy.
By using our website and our services, you accept that you have read, understood, and agree to be bound by these Terms and Conditions which includes our Privacy Policy. If you disagree with any part of these Terms and Conditions, please do not use our website and the services it offers.

General Terms and Conditions
These Terms and Conditions apply to anyone visiting the website whether you use our services or not.

1. Eligibility
By using our website or services or by clicking a button to accept this Agreement you confirm that:

  • You have read, understand, and agree to this Agreement, including future updates.
  • You are at least 18 years old.
  • You have the authority to agree to this Agreement personally.
  • You will not impersonate someone else when you use the website.

2. Intellectual Property
2.1 All the intellectual property on the website is owned by us and may not be scraped, recorded, copied, duplicated, reproduced, changed, sold or used in any way or for any purpose without obtaining our written consent.

2.2 All trademarks and logos on the website are our property (or those of our affiliates) and are protected by trademark, copyright and any other such protection that is appropriate.

3. Disclaimers
3.1 We cannot promise that the website will always be operational. We have done our best to make it functional and to meet all expectations, but we are unable to guarantee that it will.

3.2 We are not able to guarantee that the website will work with your device or will be secure.

3.3 While we take precautions to ensure the accuracy of the information we publish on the website, we cannot guarantee its accuracy. We can never guarantee that any information we may provide is up to date. You agree that, if any information we provide is important to you, you will verify it independently.

3.4 Any advice we offer on the website is only general in nature and may not apply to you. You must not rely on that advice when you make any decisions.

3.5 If using the website causes your device issues, unless we have caused them deliberately or recklessly, we have no responsibility to fix those issues.

3.6 If you link to another site through the website, you bear the responsibility to ensure that the other site is safe. We have no control over the websites we link to.

4. User Obligations
4.1 By using the website, you agree to follow the rules below:

  • To provide us with information that is complete and accurate.
  • Do not use the website or content in any manner not permitted by these Terms and Conditions.
  • Do not publish or transmit any content that infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy or promotes illegal or harmful activities or substances.
  • Do not publish content that promotes any conduct that would violate any applicable law or regulation or would result in a civil liability.
  • Do not publish content that is fraudulent, false, misleading or deceptive or defamatory.
  • Do not publish content that is obscene, pornographic, vulgar or offensive.
  • Do not publish content that promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group.
  • Do not publish content that is violent or threatening or promotes violence or actions that are threatening to any person or entity.
  • Do not post links to other sites which may break any of these rules.
  • Do not impersonate anyone else or misrepresent yourself in any way.
  • Do not attempt to remove, deactivate, impair, or otherwise bypass any measure implemented by Apex Care Solutions LLC to protect the website or content by posting anything which contains viruses that might damage or otherwise access our software, hardware or other communications networks.


4.2 We maintain the right to monitor all posts or activity on the website and to remove any which fail to meet our guidelines.

4.3 You agree that we may access, preserve and disclose your Account information if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary, such as to: (i) comply with legal process; (ii) enforce this Agreement; (iii) respond to claims that the rights of third parties were violated; (iv) respond to your requests for customer service; or (v) protect our rights, property or personal safety or those of any other person.

5. Availability of the website
5.1 We cannot guarantee that the website will be available at all times and if it is not available for any reason you cannot hold us responsible for anything you lose as a result. We maintain the right to change the website and the services it offers, suspend it or stop it at any time, without any compensation to you.

6. Links To Other Websites
6.1 We do not control any of the websites we link to and are not responsible for their content. We have no liability if you lose anything when using such a site.

6.2 We are not responsible for evaluating other sites with which we may link from the website. We have no responsibility or liability for the actions, contents, products or services of other sites. You agree to read and review the Terms and Conditions and privacy policies of all the websites we link to.

6.3 A link to another site does not mean that we endorse or recommend that site.

6.4 We can never guarantee that a link we offer will work or will be free from viruses, distributed denial of service attacks, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material.

7. Limitation of Liability.
You agree that you bear liability for any losses of any kind arising from your access and use of the website or the services. You use the website at your own risk; neither Apex Care Solutions LLC or any persons or entities involved in producing or creating the website, services or content will be held liable for any damages, losses including loss of data, profits, goodwill, system failure, device damage, or for any damages for personal or bodily harm or emotional distress arising from these terms or the use of the website, services or content or any communication. As far as the law permits, we exempt ourselves from any liability for any losses of any kind which you incur from visiting the website or using the services. You use the website, content and services at your own risk.

Any visitor will bear liability for any loss or damage whether in contract, warranty, tort (including negligence) from communications or interactions with other persons who you interact with as a result of your use or inability to use the website, content or services
We will not assume or bear any responsibility for the content of affiliated sites linked on the website. We will not be liable for any losses or damage that may result from your access or use of them
Nothing in these Terms and Conditions excludes or restricts our liability for death or personal injury resulting from any negligence or fraud on our part.

8. Force Majeure
8.1 We will not be held liable for any delay or default in performing our obligations under these Terms and Conditions if that default or failure is due to conditions beyond our reasonable control including acts of God, epidemics, pandemics or natural disasters, civil unrest, acts of terrorism, government restrictions and war.

9. Transfer Of Rights And Obligations
9.1 We may transfer our rights and obligations under these Terms and Conditions to a third party. This might happen if our business is acquired. In which case we will communicate with you and your rights under these Terms and Conditions will not be affected. You may not transfer your rights and obligations under these Terms and Conditions.

10. Changes To These Terms and Conditions And The Website
10.1 These Terms and Conditions may change from time to time and changes will be updated on the website. You agree to look at these Terms and Conditions each time you visit the website to see what changes have been made. These Terms and Conditions will still apply to any changes we make.

11. Additional Terms and Conditions
11.1 This Agreement under which these Terms and Conditions apply is made under the laws of Washington state, which is the only governing jurisdiction.

11.2 No Joint Ventures or Partnerships
We are not entering any joint venture, partnership, employment, or agency relationship with you or any third-party provider as a result of this Agreement or use of the website or services.
11.3 Entire agreement
These Terms and Conditions supersede and replace any and all previous terms or understandings whether oral or in writing. These Terms and Conditions contain the entire understanding between us.
11.4 Notices
Any notices will be done in writing and sent via email to the respective addresses provided by both parties. The date of receipt will qualify as the date which the notice was submitted.

11.5 Miscellaneous
The failure by Apex Care Solutions LLC to enforce any right or provision of these Terms and Conditions will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Apex Care Solutions LLC. Except as expressly stated in these Terms and Conditions, the exercise by either party of any of its remedies under these Terms and Conditions will be without prejudice to its other remedies under these Terms and Conditions or otherwise. If for any reason a court of competent jurisdiction finds any provision of these Terms and Conditions invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms and Conditions will remain in full force and effect. Throughout these Terms and Conditions, the word “include” or “including” means “including but not limited to”. Provisions that by their nature are intended to survive the termination of these Terms and Conditions or your use of the services will remain.
11.6 SMS Messaging Terms

SMS Consent Communication
Phone numbers collected as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

Types of SMS Communications
If you have consented to receive text messages from Apex Care Solutions LLC, you may receive SMS messages related to customer care and service-related communications.
Example:
“Hello, this is a friendly reminder of your upcoming appointment with Dr. John at the hospital on 01/31/2026 at 11am. You can reply STOP to opt out of SMS messaging from Apex Care Solutions LLC at any time.”

Message Frequency
Message frequency may vary depending on the type of communication. You may receive up to a variable number of SMS messages per week related to appointments, billing, or service updates.

Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your mobile carrier’s pricing plan. These fees may vary for domestic and international messages.

Opt-In Method
Users may opt in to receive SMS messages by submitting their phone number through a website form and selecting the optional SMS consent checkbox.

Opt-Out Method
You may opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive. You may also contact Apex Care Solutions LLC directly to request removal from our messaging list.

Help
If you experience any issues, you may reply “HELP” to any SMS message, visit our website, or contact us directly at (425) 818-0058 / (425) 552-9345.

Additional Options
Users are not required to consent to SMS messaging in order to use our services and may choose not to select the SMS consent option on our forms.

Standard Messaging Disclosures
Message and data rates may apply.
You may opt out at any time by texting “STOP.”
For assistance, text “HELP”. Or contact us directly at (425) 818-0058 / (425) 552-9345 or visit our website or visit our Privacy Policy and Terms and Conditions.

Message frequency may vary.

12. Contact Us.
If you have any questions about these Terms and Conditions, please contact Apex Care Solutions LLC at:
Address: 8397 158th Ave NE Ste 210, Redmond, WA 98052
Office: (425) 8181-0058
Cell: (425) 552-9345
Email: Info@apex-caresolutions.com